Location: Edinburgh
Website: https://find-and-update.company-information.service.gov.uk/company/04682213
Concept Personnel is a specialist recruitment consultancy based in the North East of England, known for focusing on creative, digital, marketing and technical roles across businesses in Newcastle, Gateshead, Edinburgh, Milton Keynes and beyond. Originally established and led by Jo Carter, the agency has built a reputation for delivering bespoke recruitment solutions tailored to both employers and job seekers within niche sectors where cultural fit and specific skills are especially important. Its work spans everything from placing permanent hires to sourcing freelance and contract talent, particularly for roles in digital marketing, content, design and related creative industries.
Concept Personnel prides itself on offering a refreshingly personalised recruitment experience compared with larger generalist agencies. Rather than blanket‑matching CVs to job adverts, its team invests time to understand each client’s business needs and culture so that placements are aligned with long‑term success as well as immediate capability. Many of the company’s clients include digital agencies, in‑house creative teams and organisations seeking specialist roles that can be hard to fill through traditional job boards alone.
In late 2023, Concept Personnel embarked on a significant expansion through a strategic merger with Onyx Recruitment, another established UK recruitment firm. The combined business now operates as Concept Onyx Recruitment, broadening the scope of expertise to include not only digital and creative hires, but also senior interim, accountancy, finance, HR and operational recruitment services. This union was driven by a shared philosophy and an aim to provide comprehensive, flexible staffing solutions to a wider range of clients while building on the strengths of each partner’s specialist experience.
The evolution of Concept Personnel into Concept Onyx reflects wider trends in the recruitment industry, where niche consultancies are adapting to changing skill demands by combining resources and expanding their sector reach. While the firm continues to champion high‑quality, candidate‑centric service in creative and digital fields, the merged entity aims to offer a broader suite of recruitment capabilities to clients throughout the UK. For candidates, this means access to a more diverse range of opportunities, and for employers it offers a single partner equipped to handle multiple types of hiring needs.