Location: Sunderland
Website: https://www.brookstreet.co.uk
Brook Street is one of the United Kingdom’s most established recruitment agencies, with a history stretching back over 75 years to its founding in 1946. Originally launched to provide quality staffing services in London, the company has grown into a nationwide network of recruitment offices offering both temporary and permanent job placements for thousands of workers each year. Today Brook Street operates as part of ManpowerGroup, a global workforce solutions leader, giving it both local reach and international backing.
At its core, Brook Street positions itself as more than a simple intermediary between employer and candidate — it emphasises building meaningful matches that take into account not just skills on a CV but also personal motivations and organisational culture. The agency specialises in sectors such as business professional roles (including admin, finance, contact centre and public sector positions) and social care and support services, helping people find jobs that align with their experience and career goals. Brook Street also supports employers with services ranging from short‑term staffing to full recruitment campaigns.
With its extensive branch network across the UK, Brook Street serves a wide variety of clients from small businesses to government departments and large public sector organisations. In particular, it is known as a major supplier of temporary administrative and operational staff to central government and wider public bodies, operating under managed frameworks to deliver compliant, vetted workers for roles at multiple sites nationwide.
The agency’s long standing presence means that many candidates have encountered its services at various stages of their career search. Online reviews and community forums show a range of experiences — some people praise helpful consultants and successful placements, while others express frustration with communication, response times or administrative issues. Like many large recruitment firms, actual experiences can vary significantly depending on the branch, role and individual circumstances.
Overall, Brook Street remains a significant player in the UK recruitment landscape — a company with deep roots in staffing services, a broad sector reach, and a focus on connecting people with work opportunities while helping organisations fill roles efficiently across both the temporary and permanent markets.