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  4. 2. Knowledge and Experience

2. Knowledge and Experience

8. Personal skills and experience and any strengths additional you bring to the business. (i.e. qualifications, training attended, previous employed roles and responsibilities, strong communicator, confident, resourceful, people person.)

I bring a strong combination of technical, analytical, and problem-solving skills developed through professional work and personal projects. I am currently a Microsoft 365 Developer for Northumberland County Council, creating business applications using Power Apps, Dataverse, and SharePoint. My responsibilities include understanding business requirements, designing solutions, and supporting organisational systems.

I am also completing an apprenticeship in Data Analytics, enhancing my ability to interpret data and deliver practical, informed insights. Additionally, I have extensive experience in website development and online content creation, managing several WordPress sites and blogs in areas such as technology, electronics, programming, and travel.

My key strengths include being self-motivated, resourceful, adaptable, and a strong communicator, with the ability to work independently and collaboratively. I combine technical expertise with creativity and attention to detail, enabling me to provide practical, personalised solutions for clients and deliver high-quality results.

Notes

In your context, “content creation” means producing material that is published online to inform, engage, or attract an audience. For your business, it specifically includes:

  • Blog posts and articles – writing informative or educational content about technology, electronics, programming, travel, or other topics.
  • Website content – creating text, images, or multimedia for client websites that explains their services or products clearly.
  • Social media content – posts, updates, or graphics designed to engage an audience and promote a business or project online.
  • Guides, tutorials, or resources – helping clients or readers understand technology or online platforms through instructional content.

So rather than just “content creation,” it could be phrased as “creating engaging websites, blogs, and online materials to support clients’ digital presence.”

9. Business Skills and experience. (i.e. sales experience, management/supervisory experience, advertising/marketing/promotions, social media, customer facing skills, financial budgeting, book keeping).

I bring a range of business skills and experience that are highly relevant to running a small digital services business. I have customer-facing skills developed through professional work, blogging, and website management, including engaging with clients, understanding their needs, and delivering solutions that meet their goals.

I have experience in marketing and promotions, particularly online, through managing WordPress sites, social media platforms, and content creation, which helps attract and retain audiences. I am familiar with budgeting and basic bookkeeping through managing personal projects and small-scale digital ventures.

Additionally, my work as a Microsoft 365 Developer and in Data Analytics has strengthened my project manage

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