Location: Newcastle upon Tyne
Website: https://cintra.co.uk/
Cintra HR & Payroll Services Ltd is a UK‑based provider of human resources and payroll solutions, offering both cloud‑based software and outsourced services to organisations of all sizes. Founded in the early 1980s, the company has developed its own integrated HR and payroll platform called Cintra People, which allows businesses to manage payroll, HR administration, recruitment, and employee data on a single system rather than using multiple disconnected tools. Its solutions are designed to streamline processes, reduce errors, and ensure compliance with UK payroll and employment legislation.
The core of Cintra’s business is its payroll and HR technology, which serves as the backbone for both in‑house and outsourced services. The platform automates key tasks such as payroll calculations, payslip generation, pension reporting, RTI submissions to HMRC, and absence tracking. Because the system runs payroll and HR from a unified database, organisations benefit from improved data accuracy, reduced manual administration, and better visibility across the entire employee lifecycle — from hiring to retirement.
Alongside its technology offering, Cintra provides outsourced payroll services where a team of qualified payroll professionals manage processing on behalf of the client. This service is particularly useful for organisations without dedicated payroll expertise in‑house or those seeking to reduce the administrative burden of compliance, reporting, and complex payroll scenarios. The company’s outsourced payroll teams handle everything from data entry to final payroll runs and statutory filings, freeing internal HR teams to focus on strategy and employee engagement.
In addition to core payroll and HR functions, Cintra’s services include HR advisory support, HR policy documentation, and employee self‑service portals, which allow staff to access payslips, update personal information, or check holiday entitlement online. The flexibility of the platform and services means they can be tailored to suit organisations ranging from small enterprises to larger multi‑site employers, as well as public‑sector and education institutions.
Client feedback on Cintra reflects a range of experiences. Many users praise the company’s professional support teams and the usability of the platform, highlighting ease of use and responsive assistance when setting up or running payroll. However, as with any complex service provider, there are also mixed reviews expressing frustration with support responsiveness or specific service issues. Overall, Cintra remains a well‑established payroll and HR partner for over 500 UK organisations, and its longstanding presence in the market reflects decades of delivering payroll and human resources services.