Location: Newcastle upon Tyne
Website: https://mgroupltd.com/what-we-do/energy/morrison-data-services-joins-m-group-energy/
Morrison Data Services is a UK‑based utilities data and metering services company that plays a significant role in supporting energy and water suppliers throughout the United Kingdom and Ireland. Founded in 1996 and headquartered in Newcastle upon Tyne, Tyne and Wear, the business specialises in field‑based metering work and data‑driven services that help utility providers manage consumption information, ensure accurate billing, and support regulatory compliance.
The company’s core services revolve around data collection, smart metering support, and meter management. Morrison Data Services’ workforce conducts millions of field visits annually on behalf of utility companies to read meters, install or maintain traditional and smart meters, and gather accurate consumption data. This information is then processed and managed to help energy and water suppliers produce correct bills, monitor usage patterns, and plan infrastructure needs effectively. The business also provides specialist data analytics and processing services that assist clients in understanding and utilising the data they collect.
Over the years, the company has broadened its service portfolio in response to changes in the utilities sector. In addition to traditional meter reading, Morrison Data Services now offers installation and maintenance of smart meters, support for new market entrants in the energy sector, and value‑added services such as property security and advanced data management solutions. It has been involved in major contracts with suppliers and water retailers to deliver both visual and automated meter reading services at scale.
In 2025, Morrison Data Services began transitioning its operations under M Group Energy, unifying with other energy‑focused divisions of its parent group to streamline branding and expand its capabilities in energy infrastructure and smart solutions. This move aims to enhance the overall service offering while maintaining continuity for existing clients and contracts.
While the company is a significant provider within the utilities landscape, it has also attracted mixed feedback from the public, with some customers reporting issues related to appointment scheduling, communication, and field interactions. Nonetheless, Morrison Data Services remains a key partner for many energy and water suppliers seeking reliable metering and data services in an increasingly data‑centric utilities market.