Location: Sunderland
Website: https://def.co.uk/
DEF Software Limited is a UK-based software development company that specialises in creating digital solutions for local government organisations. The company develops systems designed to help local authorities manage administrative services such as planning, building control, land charges, highways management, and licensing. By providing specialised software tools, DEF Software aims to help councils improve efficiency, manage complex data, and streamline the delivery of public services.
The company has over 30 years of experience working with the local government sector and has built strong partnerships with councils across the United Kingdom. Its solutions are used by many local authorities to manage planning applications, enforcement cases, building inspections, and other regulatory processes. Through long-term collaboration with councils, DEF Software designs its systems to meet the specific needs of public sector organisations and to comply with evolving government legislation and policies.
One of the company’s main products is the MasterGov software suite, which includes more than 20 modules supporting various local authority functions. These modules cover areas such as development management, building control, land charges, highways management, and legal agreements monitoring. The system allows councils to manage applications, track case progress, and generate reports to support decision-making and regulatory compliance. By integrating multiple services into a single platform, MasterGov helps local authorities improve workflow efficiency and maintain accurate records.
In addition to its back-office systems, DEF Software also provides mobile and cloud-based solutions. Its Jotter mobile application allows field officers to access forms, capture data, and upload photographs while carrying out site inspections. The company also offers managed cloud hosting services built on the Microsoft Azure platform, enabling users to access systems through a web browser without installing software locally. These technologies support flexible and remote working, which is increasingly important for modern public sector operations.
Headquartered in Sunderland, England, DEF Software Limited was incorporated in 2009 following a management buyout from Datawright Computer Services. The company continues to focus on developing innovative software solutions for the public sector while maintaining long-term relationships with its customers. By combining technical expertise with a strong understanding of local government processes, DEF Software plays an important role in supporting the digital transformation of public services in the UK.