Location: North Shields
Website: https://www.collingwood.co.uk/
Collingwood Insurance Services (UK) Ltd is a UK‑based insurance intermediary specialising primarily in motor insurance products tailored to learner drivers, taxi drivers, and courier operators. Established in 2006 and headquartered in North Shields just outside Newcastle upon Tyne, the company has built a reputation for offering straightforward and flexible insurance options designed to meet the unique needs of drivers at different stages of their motor‑insurance journey.
One of Collingwood’s core strengths lies in its learner driver insurance, which can be purchased on short‑term or annual bases to cover provisional licence holders while they gain experience and prepare for their driving tests. This segment of the market has traditionally been underserved by mainstream insurers, so Collingwood’s tailored products have made it a popular choice for many learners looking for cost‑effective cover. In addition to learner policies, the company also provides specialised taxi and courier insurance products that reflect the distinct demands of professional driving and delivery work.
Collingwood has received industry recognition for its service, including multiple honours at the Insurance Choice Awards, where it has been celebrated for its customer service and motor insurance offerings. In recent years, it has won awards such as Best Motor Insurance Provider and the Treating Customers Fairly Champion award — both voted for by customers themselves — underlining its dedication to customer satisfaction and transparency.
Like many companies in the insurance sector, Collingwood’s online reputation is mixed when viewed through customer review platforms such as Trustpilot. Many customers highlight helpful, knowledgeable staff and strong support, especially in navigating policies and clarifying cover. However, others express concerns about pricing, cancellation fees, and policy terms, particularly around how learner policies are managed once a provisional driver passes their test. These differing experiences emphasise the importance of carefully reviewing policy terms before purchase.
Beyond its core products, Collingwood has also engaged in brand evolution and community involvement, adapting its visual identity and customer engagement strategies to stay relevant in a changing digital landscape. Its efforts reflect a focus on not just selling insurance but building long‑term relationships with customers and maintaining a presence within the communities it serves.
Overall, Collingwood Insurance Services positions itself as a specialist provider offering niche motor insurance policies backed by a strong customer‑centric approach, regional roots in the North East of England, and an emphasis on responsive support for learners and professional drivers alike.