Newcastle
| Reference | BPDTS/27/18 |
| Location | Newcastle |
| Salary | Up to £26,000 |
| Work hours | 37.5 |
| Employment type | Permanent |
| Job benefits | Employer pension contributions of up to 10%, a performance related annual bonus of up to 10%, and lots more |
| Closing date | 31 December 2018 |
Job description
Do you want to be part of something really big?
BPDTS Ltd is a not-for-profit company which provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital’s community to make digital services quicker, simpler and more efficient for the millions of people that use them every day.
We’re looking for skilled Application Support Analysts to work with us on one of the largest transformation programmes in Europe. This role is demanding but also rich in opportunities to build your skills, knowledge and experience.
You’ll join a growing, talented community of experts based all across the UK, and become a key part of a thriving Digital community. We know that better digital services in government will change the face of public services, with the power to make a difference to lives of 22 million citizens across the UK, and our rapidly expanding digital community is the driving force behind that change.
About you
As a BPDTS Application Support Analyst the applications you will be supporting are critical to DWP as they affect thousands of DWP users, who in turn provide services to millions of vulnerable UK citizens. It’s your job to help keep them online and running.
You’re fit in with a really friendly, collaborative team. You will be energetic, positive and motivated even when things are challenging for you and your team-mates. As an Application Support Analyst here you’ll have chance to use your technical and investigative skills to get stuck into issues to find out why things aren’t working.
In this role you will monitor and maintain live systems, manage incidents and fix issues using the right tools, systems and data at the right times. You’ll be responsible for configuration and installation of important products and services. You’ll be involved in overseeing batch runs, controlling IT assets and test activities, identifying risks and supporting improvements to people, processes and tooling.
And you’ll do it all in collaboration and partnership with your brilliant team and the wider BPDTS community.
What are we looking for?
- You work in a disciplined environment under pressure to meet challenging deadlines
- You can work independently but equally well in a team. Whatever is best to get the job done
- You know your way around the Microsoft Office suite
- You have experience of working with ANY of the following tools and technologies:
- COBOL
- MicroFocus
- COBOL (Application Code)
- Tuxedo (Online Transaction Processing)
- Oracle SQL (Database Queries)
- Linux (Host Environment)
- VME (TPMS/IDMSX/BATCH)
- SCL
- Shell Scripting
- Python
- XML
- Siebel CRM based applications, with aspects of WebSphere, Informatica, LDAP, Tivoli, Oracle Database, Datapower, Unix, Autosys, and Windows Server.
It’s also great if…
- You have experience of working in an IT Live Support environment.
- You have experience of ITIL v3 framework
- You understand Agile methodologies
Where will you work?
You’ll work with us in our ace digital hub in Newcastle. It’s designed for and by members of our digital community and it’s really close to the local metro stop. Here we provide the latest tech and tooling and foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things.
What is our offer?
- We’ll reward you with a very competitive salary of up to £26,900
- You will be eligible for a pension with employer contributions of up to 10%
- We can offer you a performance related annual bonus of up to 10%
- We’ll help you balance your life and work
- We’ll give you a generous leave allowance, with the option to buy and sell extra days
We also offer much more as part of a flexible benefits package – including a cycle to work scheme and lots of family friendly perks – which can be tailored to your lifestyle. If you really impress us with your skills and experience then we may be able to negotiate the maximum salary.
In some of our Application Support Analyst roles you will be expected to work as part of an on call rota. If we do need you to be on call we offer a competitive on call allowance.
Building our future
We believe the work we do really matters, so we’re serious about investing in you.
You’ll have access to a huge suite of training and learning opportunities to complement the new skills you’ll acquire on the job. And you’ll get the chance to share knowledge and with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes.
We serve people from every possible background from all across the UK, and we are looking for applicants who reflect that diversity and who share our values on equality.
**HOW TO APPLY**
To register your interest complete the enquiry form below and attach a current CV. Your suitability for this role will be assessed at this first selection stage based on your CV. Applicants successful following this initial sift will be invited to interview.