Job Description
Funding Context
This post, as part of the North East Ambition project, is part-funded by the European Structural and Investment Funds 2014–2020.
All activities must comply with contractual regulations.
Role Details
| Field | Details |
|---|---|
| Job Title | MI & Reporting Systems Developer |
| Group | Careers & Employability |
| Department / Project / Service | ESF North East Ambition |
| Reports To | Data, MI and Systems Manager |
| Usual Office Base | National role |
| Grade | Careers Grade 2 |
Job Purpose
To assist in the development, implementation, and maintenance of effective and accurate management information (MI) solutions for:
- The North East Ambition Contract
- Other programmes operated by:
- Education Development Trust (Careers)
- The wider Trust
Job Objectives
- Act as a first-line technical liaison between:
- Customers of systems and reports (internal and external)
- The development team
- Perform System Administrator and Superuser duties for in-house and external systems, including:
- Delivering training
- Producing training guides and resources
- Design, manage, and coordinate testing (manual and automated) to prevent production issues.
- Monitor systems and reports managed by the development team and diagnose issues prior to repair.
- Design, document, and implement minor system and report fixes.
- Document more complex issues and communicate them to the Senior Developer, collaborating on solutions.
- Investigate potential optimisations for systems and reports and collaborate with the Senior Developer to implement improvements.
- Ensure contract compliance of MI systems across all contracts and programmes, including:
- Data protection
- Security requirements
- Act as a contact point for system development and issues, including liaison with:
- External software providers
- Funders
- Education Development Trust IT department
- Ensure all work is completed and documented in accordance with:
- Required standards
- Methods
- Procedures
- Configuration management processes
- Adhere to local and corporate safeguarding policies and procedures aimed at promoting and safeguarding the welfare of:
- Children
- At-risk adults
- Attend mandatory safeguarding and Prevent training where required.
Scope
- The successful candidate must be prepared to travel based on business needs.
- This role operates within a developing and evolving business environment.
- Duties may adapt to meet the needs of individual projects.
Person Specification
Knowledge
Essential
- C#
- SQL and relational databases
- Object-oriented programming (OOP)
- Object-relational mappers (ORM)
- Unit testing
- HTML
- CSS
- JavaScript
- JSON
- XML
- RESTful web services
- Source control
- SCRUM
- DevOps
Desirable
- Degree-level education or equivalent professional certifications (e.g. Microsoft or Cisco)
- ASP.NET or ASP.NET Core
- T-SQL and SQL Server-specific functionality
- Entity Framework 6 or Entity Framework Core
- Progressive Web Apps (PWA)
- JavaScript frameworks such as:
- AngularJS
- React
- Git source control
- Microsoft Azure
- Microsoft Azure DevOps
- Microsoft Application Insights
- Microsoft Power BI
- OData
Experience
Essential
- Programming and developing software solutions
- Front-line software support including bug detection and analysis
- Creating and implementing test plans
- Developing and optimising complex SQL queries for performance and accuracy
- Delivering coaching or training to individuals and groups
Desirable
- Experience within the careers guidance sector or related fields
Skills
Essential
- Strong problem-solving ability
- Commitment to continuous learning and self-development
- Ability to guide and influence stakeholders at all levels
- Highly effective written and verbal communication skills
- Ability to work collaboratively as part of a team
- Strong organisational and time management skills
- Ability to meet deadlines and achieve targets
- Ability to implement contingency plans where necessary
- Flexible approach to work activities, including travel when required
- Positive and open-minded attitude toward colleagues and work
- Ability to present data in a clear, user-friendly format
Safeguarding Commitment
Education Development Trust is committed to safeguarding and promoting the welfare of:
- Children
- Young people
- Vulnerable adults
Applicants must be willing to undergo appropriate background checks, including:
- Previous employer references
- Disclosure and Barring Service (DBS) checks where required
Competency Band
Key Competencies
| Value | Key Competency 1 | Key Competency 2 |
|---|---|---|
| Excellence – Creating and Leading Success | Delivering the vision | Responding to change |
| Integrity – Supporting and Building Trust | Following through on responsibilities | Valuing views and needs of others |
| Accountability – Delivering and Improving | Delivering value for money | Continually improving |
| Collaboration – Engaging and Partnering | Sharing knowledge with others | Engaging others to achieve goals |
*ChatGPT was used to format and improve the clarity of the Job Specification.